l89 Terms and Conditions

1 Introduction and Definitions

These terms and conditions ("Terms") apply to the l89 platform and all services operated under it. In this document, "l89", "we", "us" or "platform" refers to the l89casino.cam website and its related services. "User", "you" or "member" refers to any person registered on the platform and using its services.

By opening an account on l89 or starting to use any of its services, you are considered to have voluntarily and fully consciously accepted these Terms. If anyone uses the platform without reading or understanding these Terms, the responsibility for that lies entirely with them.

The definitions of key terms used in this document are given below:

• Account: A personal profile registered in a user's name on l89.
• Balance: Money or bonuses held in a user's account.
• Wager / Bet: A specific amount of money placed on a game or event.
• Wagering Requirement: The amount that must be wagered before a bonus can be withdrawn.
• VIP Program: l89's five-tier loyalty rewards system.

2 Eligibility and Account Registration

2.1 Age Limit and Eligibility

To open an account and use any service on l89, a member must be at least 21 years of age. If any information provided at registration is found to be false or misleading, l89 reserves the right to close the account at any time, and the balance in that account may be forfeited.

2.2 One Account Per Person

Each individual may open only one account. If the same person opens multiple accounts, or if multiple members of the same household operate multiple accounts from the same device or IP address, l89 may close those accounts and cancel any bonuses.

2.3 Identity Verification

l89 may at any time request a national ID card, passport or other documents to verify a member's identity. If verification is not completed within the specified time, the account may be temporarily suspended.

2.4 Account Security

Your username and password are entirely personal and confidential. They must not be shared with anyone else. If unauthorised access to your account occurs, you must notify l89's support team immediately. Any financial loss resulting from negligence is the responsibility of the member concerned.

3 Deposits and Withdrawals

3.1 Deposit Methods and Limits

Funds can be deposited on l89 via bKash, Nagad and Rocket. The minimum deposit amount for each method is ৳200. Any deposit below this amount will not be credited to the account.

3.2 Withdrawal Methods and Limits

Withdrawals can be made via bKash, Nagad and Rocket. The minimum withdrawal amount is ৳800. Withdrawal requests below this amount will not be processed. Withdrawal requests generally take between 15 minutes and 2 hours to complete.

3.3 Transaction Verification

The mobile number or account details provided during a deposit or withdrawal must be registered in the member's own name. Using a third party's mobile wallet for transactions is prohibited, and if this is established, the account may be subject to investigation.

4 Bonuses and Promotions

4.1 Welcome Bonus

New members on l89 receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 15 times the bonus amount. That means if you deposit ৳1,000, you receive ৳1,000 as a bonus, giving a total balance of ৳2,000, and you must wager ৳1,000 × 15 = ৳15,000 to withdraw the bonus.

4.2 Bonus Terms of Use

• A bonus can be claimed only once and is non-transferable.
• While a bonus is active, it is possible to withdraw your deposit, but doing so will automatically cancel the bonus.
• Some games contribute less than others towards meeting the wagering requirement — the contribution rate for each game is set by l89 and is subject to change.
• l89 reserves the right to modify, suspend or cancel any bonus offer.

4.3 VIP Weekly Cashback

l89's VIP Program has five tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.5%), Gold (up to 0.7%), Platinum (up to 1.0%) and Diamond (up to 1.2%). Weekly cashback is based on the total net loss for the week. For example, if a Gold tier member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.7% = ৳140 in cashback.

5 Betting and Game Rules

5.1 General Game Rules

All games and sports betting on l89 are governed by their respective rules. If a dispute arises over the outcome of a game, l89's server records will be treated as final. If a bet remains incomplete due to a technical fault or disconnection, it will be settled in accordance with l89's policy.

5.2 Sports Betting

Odds in the sports betting section may change. The odds at the time a bet is confirmed are final. If an event is cancelled or postponed, l89's standard policy applies to the bets concerned. For multi-bets, if one selection is cancelled, the remaining selections will be used for the calculation.

5.3 Live Casino

Live casino games are conducted in real time. Where the dealer's announcement and the server log are in agreement, that is the final result. l89 is not responsible for any loss caused by an internet disconnection.

6 Prohibited Activities

The following activities are strictly prohibited on the l89 platform:

• Claiming bonuses through fraudulent means or using multiple accounts.
• Operating games using bots, automated software or any artificial method.
• Misusing another member's account credentials or attempting to breach the platform's security.
• Money laundering or depositing funds from illegal sources.
• Misconduct or making threats towards l89 staff.
• Deliberately exploiting any technical fault in a game or the system.

If evidence is found of involvement in any of the above activities, l89 reserves the right to close the account, forfeit the balance and, where necessary, take legal action.

7 Account Closure and Suspension

7.1 Closure at the Member's Request

Any member may close their account if they wish. To do so, they must contact l89 via 24/7 live chat or email. If any active bonus exists at the time of the closure request, it will be cancelled. However, the remaining real deposit amount may be withdrawn, provided the wagering conditions have been met.

7.2 Closure or Suspension by l89

If evidence of a breach of the Terms is found, l89 may suspend or close an account without prior notice. If the allegation is not proven at the end of the investigation, the account is restored.

8 Data Protection and Privacy

l89 gives the highest importance to protecting members' personal information. All data transfers are secured using SSL encryption. A detailed description of how information is collected, stored and used can be found in our Privacy Policy.

A member's information will be shared with third parties only where there is a legal obligation to do so or where it is necessary for the member's protection. Information is not sold for marketing purposes.

9 Responsible Gaming

l89 believes that gaming should be a form of entertainment — not a solution to financial problems. Our platform offers tools to set deposit limits, take a temporary break and self-exclude. Any member who feels they need to bring their gaming habits under control can contact support directly to activate these options.

For detailed guidance, advice and support on responsible gaming, please read our Responsible Gaming page.

• Keep minors away from gaming.
• Do not bet beyond your financial means.
• Avoid the tendency to bet again in order to recover losses.
• If you experience any problems related to gaming, seek professional help.

10 Disclaimer and Limitations

The l89 platform operates on an "as is" basis. We aim to provide uninterrupted service, but temporary disruptions may occur due to technical issues, third-party service outages or unforeseen circumstances. l89 does not accept direct liability for financial losses arising from such situations.

l89 is not responsible for financial losses resulting from the outcome of bets or games. Members use the service at their own risk and acknowledge this by accepting these Terms.

11 Dispute Resolution

If a dispute arises over a transaction or game result, please first contact l89's 24/7 live chat support. The support team will generally investigate promptly and attempt to provide a resolution. If contacting support does not lead to a resolution, a formal complaint may be submitted by email.

In the event of a dispute, l89's server logs, transaction records and game history will be considered as final evidence. All disputes are handled with the aim of reaching a fair resolution.

For answers to common questions, you can visit our Frequently Asked Questions page — many common matters are already explained there.

12 Changes to Terms

l89 may amend these terms and conditions in part or in full at any time. For significant changes, members will be notified via their registered email address or through a notice on the platform. Continued use of the platform after a notice has been published will be considered as acceptance of the revised terms.

The latest version of the Terms will always be available on this page. No copies of older versions are retained. Members are advised to visit this page regularly.